Cookies

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember your preferences, understand how visitors interact with the website, and improve your overall shopping experience.

At ZELVIA, we use cookies and similar technologies to help our website operate efficiently and provide you with a smoother, more personalised shopping experience.

2. How We Use Cookies

We use cookies for several purposes, including:

  • Essential cookies: These are necessary for our website to function correctly, including allowing you to browse products, add items to your cart, and complete your purchases.

  • Functional cookies: These remember your preferences and settings to improve your experience when returning to our website.

  • Analytics cookies: These help us understand how visitors use our website, which pages are most popular, and how we can improve our store.

  • Advertising and marketing cookies: These may be used to measure the effectiveness of our advertising campaigns, deliver relevant advertisements, and understand whether visitors have made a purchase after viewing an advertisement.

3. Third-Party Cookies

We may allow third-party services to place cookies or use similar technologies on our website. These services may include our e-commerce platform, analytics providers, and advertising platforms such as Meta.

These technologies may collect information about your browsing activity, interactions with our website, and purchases to help us analyse performance and measure advertising effectiveness.

Third-party providers process information according to their own privacy policies and applicable settings. We encourage you to review the privacy policies of any third-party services you use.

4. Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive a notification before cookies are stored.

Please note that disabling certain cookies may affect the functionality of our website. Some features, including shopping cart functionality and checkout, may not work as intended.

Where required by applicable law, we will request your consent before using non-essential cookies and provide options to manage your preferences.

5. How Long Do Cookies Stay on Your Device?

Cookies may be either session cookies or persistent cookies.

  • Session cookies are temporary and are generally deleted when you close your browser.

  • Persistent cookies remain on your device for a specified period or until you delete them.

The duration of each cookie depends on its purpose and the service that sets it.

6. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our website, the technologies we use, or applicable legal requirements.

Any updates will be published on this page, and the revised date will be shown at the top of the policy.